Southern Black Hills Water

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  • Information
    • Certificate & Articles of Incorporation
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    • Policy Bulletins Handbook >
      • Series 100 - General >
        • 100 - Definitions and Objectives
        • 101 - Duties of Trustees
        • 102 - Duties of the General Manager
        • 103 - Committees of the Board
        • 104 - Manager's Report to the Board of Directors
        • 105 - Compensation & Reimbursable Expenditures
        • 106 - Policy Book Revisions
        • 109 - Meeting with the Board of Directors
        • 111 - Corporation Responsibilities & Liabilities
        • 112 - Water User Responsibilities
      • Series 200 - Minimums, Rates, and Procedures >
        • 200 - Water User Fees
        • 201 - Refunds & Release from Water User Agreement
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      • Series 300 - Operations and Procedures >
        • 300 - Types of Water Users
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        • 302 - Application for Service
        • 303 - Extension of Mainlines
        • 304 - Temporary Service
        • 305 - Future Housing Developments
        • 306 - Access to Premises
        • 307 - Change of Occupancy / Transfer of Membership
        • 308 - Crop Damage, Site Acquisition, and Eminent Domain
        • 309 - Refused Easement
      • Series 300 - Operations and Procedures (cont) >
        • 314 - Determination of Responsibility for Service Line Costs
        • 315 - Procurement or Lease of Existing Water System
        • 318 - Installation of Antennas on Southern Black Hills Facilities
        • 321 - Livestock Watering off User Property
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      • Resolution 2019-01
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    • Director of Equilization Letter
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Policy Bulletin 102 - Duties of the General Manager
Adopted 2007/12


The General Manager (Manager) is charged with the full responsibility of executing the policies and procedures established by the Board of Directors. The Manager has the full responsibility for initiating plans for the development, installation, and execution of a comprehensive and effective program of overall general management.

The Manager's primary functions are to provide adequacy of the physical system in relation to the needs of existing and potential consumers, to budget all resources and to develop and maintain an operating program designed to keep the Corporation service to its members at maximum efficiency through the maintenance of lines, service and adequate water supply.

The Manager shall have the responsibility of reviewing the revenues annually to determine their adequacy as well as the wholesale and retail rates and their effect on receipts and expenses, establishing and maintaining control as dictated by the operating budget, limiting costs and improving operating methods to effect maximum savings, review and report to the Board of Directors monthly the status of funds, expenditures and receipts, construction, requirements, engineering and legal matters, new applications and removals, wages, employee relations, outages, operations and maintenance, and a plan of operation for the ensuing month.

The Manager shall be further responsible for supervising an adequate accounting system and all subsidiary records, adequateinventories, job training and safety program, and labor relations. It shall be his/her responsibility to employ competent persons in all key positions and delegate the necessary responsibility and authority in their respective departments to accomplish the tasks in the most efficient manner. The manager shall work through and with such committees as may be designated by the Board ofDirectors and shall conform to all requirements within loan or Bond contract.

As determined by the Board, the Manager may be contracted for under a professional services contract. If that option is exercised the Board shall implement procedures or other wise modify the duties of the Manager to provide for a separation of the fiscal responsibilities from the Manager to allow Board oversight on such activities.
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RESPONSIBILITY
It is the responsibility of the Board of Directors to review the performance as well as the problems each month and to advise the Manager when necessary in carrying out the Board's policies and procedures and to otherwise assist him/her without directly exercising management's prerogatives
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